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Terms and Conditions
Summit Bloom Marketing LLC – Terms and Conditions
Welcome to Summit Bloom Marketing LLC (“we,” “our,” or “us”). These Terms and Conditions govern your access to and use of our website and services (the “Services”). By accessing or using the Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Services.
1. Services
We provide marketing, consulting, digital advertising, branding, and related services as described on our website or in separate statements of work (each a “Statement of Work” or “SOW”).
Any features or services may be added, removed, or modified at our discretion, with reasonable notice where feasible.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to enter into these Terms.
By agreeing to these Terms, you represent and warrant that you have the right, authority, and capacity to enter into this agreement and to comply with its terms.
3. Account Registration (if applicable)
If you create an account, you must provide accurate, complete, and current information.
You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account.
You agree to notify us immediately of any unauthorized use of your account.
4. Fees and Payment
You agree to pay all fees specified in the applicable SOW or invoice.
Prices are exclusive of taxes unless otherwise stated.
Late payments may incur interest or suspension of services, as permitted by law.
5. Intellectual Property
Ownership:
We retain all rights, title, and interest in and to our pre-existing materials, methodologies, tools, and any deliverables created by us as part of the Services, unless otherwise stated in a written agreement.
Any client-provided materials remain the property of the client or the provider of those materials.
License to Use Deliverables:
Upon full payment, we grant the client a non-exclusive, irrevocable, perpetual (unless otherwise stated), royalty-free license to use the deliverables for their internal business purposes in connection with the Services.
Restrictions on use of our proprietary tools and methods may apply; we may require attribution, confidentiality, or non-disclosure where appropriate.
Third-Party Content:
We may incorporate third-party content; you must comply with third-party license terms where applicable.
6. Confidentiality
Each party agrees to keep confidential any non-public information disclosed by the other party that is designated as confidential or reasonably understood to be confidential.
The obligation does not apply to information that is public, already known, independently developed, or rightfully obtained from a third party without breach of obligation.
7. Data, Privacy, and Security
We handle personal data in accordance with our Privacy Policy. By using the Services, you agree to the collection and use of data as described therein.
We implement reasonable security measures appropriate to the sensitivity of the information, as described in our Privacy Policy.
You acknowledge that we cannot guarantee absolute security and that breach incidents may occur; we will notify affected parties as required by law and our policies.
8. Warranties and Disclaimers
The Services are provided “as is” and “as available.” We make no warranties about the content, accuracy, reliability, or availability of the Services.
To the maximum extent permitted by law, we expressly disclaim all implied warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Services will meet your requirements, be error-free, or operate without interruption.
9. Limitation of Liability
To the extent permitted by law, Summit Bloom Marketing LLC and its officers, directors, employees, and contractors shall not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or in connection with these Terms or the Services.
Our total liability for any and all claims arising out of or related to the Services shall not exceed the lesser of the amounts paid or payable by you to us in the 12 months preceding the claim, or a fixed cap specified in the applicable SOW.
Some jurisdictions do not allow certain limitations, so the foregoing may not apply to you in full.
10. Indemnification
You agree to indemnify, defend, and hold harmless Summit Bloom Marketing LLC and its affiliates, officers, directors, employees, agents, and contractors from and against any claims, damages, obligations, losses, liabilities, costs, and expenses arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.
11. Term and Termination
These Terms remain in effect until terminated.
You may terminate by ceasing use of the Services and terminating any active SOW, subject to any applicable termination terms in the SOW.
We may suspend or terminate your access to the Services for cause, including violations of these Terms, non-payment, or illegal activities.
Upon termination, your right to use the Services ceases, and we may delete or retain your data as permitted by law and our policies.
12. Changes to Terms
We may modify these Terms from time to time. We will provide notice of material changes and may require your consent to continue using the Services.
Your continued use after the changes become effective constitutes acceptance of the updated Terms.
13. Governing Law and Disputes
These Terms are governed by the laws of the state of [Your State], excluding its conflict of laws rules.
Any disputes arising out of or relating to these Terms or the Services shall be resolved in the state or federal courts located in [County, State], and you consent to exclusive jurisdiction and venue in such courts.
14. Export Compliance
You agree to comply with all applicable export and import control laws and regulations.
15. Non-Solicitation
During the term of these Terms and for a period of [12] months thereafter, you shall not solicit for employment or engagement any of our personnel who were involved in providing the Services, without our prior written consent.
16. Third-Party Services and Links
The Services may integrate with or provide links to third-party services. We do not control those services and are not responsible for their content or practices.
Your use of third-party services is at your own risk and subject to their terms.
17. Entire Agreement; Severability
These Terms, together with any applicable SOW and the Privacy Policy, constitute the entire agreement between you and Summit Bloom Marketing LLC regarding the Services and supersede all prior understandings.
If any provision is found unenforceable, the remaining provisions will continue in full force and effect.
18. Notices
Any notices under these Terms should be sent to the contact address or email listed in our Privacy Policy or on our website.
19. Contact Information
Summit Bloom Marketing LLC
Email: summitbloommarketing@gmail.com
Return and Refund Policy
Summit Bloom Marketing LLC – Return, Refund, and Cancellation Policy
Thank you for choosing Summit Bloom Marketing LLC. This Return, Refund, and Cancellation Policy explains when and how refunds, credits, or exchanges may be issued for services and products purchased through our website or by other means.
Important: All sales are final. No refunds, credits, or cancellations are available once a service engagement, project, or product purchase is completed, delivered, or initiated, except as described herein or as required by law.
1. Scope
This policy covers services (e.g., marketing campaigns, consulting, branding services) and digital or physical products purchased from Summit Bloom Marketing LLC.
It does not apply to third-party products or services provided by partners unless explicitly stated in writing.
2. No Refunds, No Credits, No Cancellations
All payments for Services and Products are non-refundable and non-cancellable once a project milestone has begun or a deliverable has been produced, delivered, or accepted.
If a deliverable is not accepted or a service is not completed as described in the applicable Statement of Work (SOW), we will work in good faith to re-produce or adjust deliverables to meet the agreed specifications, at our discretion.
3. Exceptions
We may consider exceptions only in the following limited circumstances and at our sole discretion:
A billing error or duplicate charge on your account.
A material misrepresentation by Summit Bloom Marketing LLC that directly caused the purchase.
A required refund mandated by applicable law (e.g., consumer protection laws), in which case we will comply with the law.
To request an exception, contact us at least (7) days before the start of any milestone or delivery date with your reason and relevant documentation. We will review and respond within (7) business days.
4. Cancellations and Postponements
Once a project has commenced or a service engagement has begun, cancellations may not be possible for parts of the scope already in progress.
You may request a postponement or re-scheduling of milestones, subject to our approval and any applicable adjustments to fees.
5. Returns of Physical Products
If you purchased any physical materials or merchandise, returns may be considered only if the item is defective or not as described, and such requests must be made within [30] days of receipt. Approved returns will be exchanged or refunded only at Summit Bloom Marketing LLC’s discretion.
Returns requested after the defect period or after delivery may be denied.
6. How to Request a Review
To request a review or exception, please contact:
Email: summitbloommarketing@gmail.com
Subject: Return/Refund Exception Request
Include your order/invoice number, service description, reason for the request, and any supporting documentation.
7. Processing of Approved Returns or Adjustments
If an exception or defect-based return is approved, refunds will be issued to the original payment method within (10) days after approval, or a credit will be issued as an alternative, at our discretion.
Any approved refunds will be for the amount paid for the specific service or product, excluding non-refundable fees, as stated in the applicable SOW.
8. No Warranties or Representations
The existence of a no-refund policy does not affect any statutory rights you may have under applicable consumer protection laws. Nothing in this policy excludes or limits liability for fraudulent misrepresentation or for anything that cannot be excluded or limited by law.
9. Changes to this Policy
We may update this policy from time to time. We will post the latest version on our website and update the “Last updated” date. Your continued use of our Services after the update constitutes acceptance of the revised policy.
10. Contact Us
Summit Bloom Marketing LLC
Email: Summitbloommarketing@gmail.com